Returns

Parthub wants you to be thrilled with your new purchase. However, if you need to return an item, we're here to help.

If you’re looking to return or exchange your order for whatever reason. We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

Below are some examples of common exceptions. 

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must be returned in original condition with packaging etc
  • Returned items must have no visible signs of wear or use


To initiate a return or exchange, please just send us an email at (returns@parthub.ie) or call us on (01-4147524) 


Refunds

Once we receive your item, a refund is initiated immediately.

The way your refund is processed depends on your original payment method:

  • If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancelation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
  • If the payment was made using paypal then it will be refunded back to your paypal account.